Independent boiler upgrade enquiry and installer-matching service

  1. Home
  2. About

About this service

Independent guidance for property heating upgrades

We help property owners understand heating options, prepare for assessments and connect with installers or advisers who can discuss suitable next steps.

Our purpose

Making heating upgrades easier to understand

Heating-upgrade decisions can involve unfamiliar technology, property assessments, quotations, installation work and long-term running considerations.

Our role is to make that process clearer by providing practical information and a straightforward route to request contact from an installer or adviser.

Clear information

We explain heating options in plain language so homeowners can ask better questions.

Property-first approach

Suitability depends on the building, household needs and installation constraints.

Practical next steps

Our enquiry process helps move from general research toward a property-specific discussion.

How the service works

A simple route from research to assessment

1Learn

Review heating options, property considerations, costs and common questions.

2Enquire

Provide basic details about the property, current heating and preferred contact method.

3Discuss

An installer or adviser may contact you to clarify the property and possible next steps.

4Assess

A property visit or technical assessment may be needed before a system is designed.

5Review

Compare the written proposal, scope, assumptions, exclusions, warranties and total price.

6Decide

You choose whether to proceed after reviewing the information provided.

Our principles

What visitors should expect

We aim to keep the service clear, transparent and focused on helping users make informed decisions.

Transparency

We clearly state that this is an independent service and not a government department.

No automatic commitment

Submitting an enquiry does not require you to buy equipment or agree to installation.

Property-specific advice

General information should be followed by a proper assessment where detailed recommendations are needed.

Written information

Important equipment, work, costs, guarantees and exclusions should be confirmed in writing.

Realistic expectations

Future savings, performance and timescales depend on the property, system design and household use.

Privacy awareness

Personal information should be handled in line with the published privacy policy.

Independent service notice

This website is not a government department, official grant administrator or public authority. It provides general information and enquiry support.

Using our information

General guidance, not a substitute for an assessment

Articles and guides on this website are designed to support early research. They cannot confirm that a particular technology, price or installation approach is suitable for every property.

Before making a decision, ask for a detailed assessment and written proposal that reflects the building and household requirements.

Before agreeing to installation work

  • Check the recommended system has been sized for the property.
  • Confirm all equipment and installation work included in the price.
  • Review exclusions, warranties, payment terms and expected timescales.
  • Ask how running-cost estimates and performance assumptions were calculated.
  • Keep copies of quotations, contracts and important correspondence.

Ready to take the next step?

Start a heating-upgrade enquiry

Tell us about your property and current heating. An installer or adviser can then contact you to discuss suitable next steps.

Start your enquiry